Technical Application Support Analyst

Greater London
Permanent
£35k - 45k per year
Projects, Change & Transformation

A growing payments startup with an adaptable platform are looking to bring on a Technical Application Support Analyst to technically support system integrations and manage their global IT Service Management System.

Responsibilities of the Technical Application Support Analyst:

  • Resolving any operational issues under incident achieve resolution
  • Identifying, analyzing and resolving issues during integration projects,
  • Analyzing API calls or data to problem solve any issues
  • Onboarding new device partners and provide technical support throughout the process
  • Liaise with cross departmental teams like Engineering for any critical alerts

Requirements of the Technical Application Support Analyst:

  • Previous experience as a Technical Support Engineer, Application Support Engineer, Technical Analyst, or similar
  • Payments background will be highly regarded
  • Solid technical background with excellent SQL skills
  • Working knowledge of REST APIs
  • Strong written and verbal communication skills to speak to different stakeholders and internal teams

They are offering up to £40,000 for the right candidate alongside flexible working, and no on-call requirements. This is a fantastic opportunity to join a company that are completely unique in a niche market.

If you believe you have the right skills and experience please apply directly for immediate consideration.

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